ADNOC Distribution has launched a robotic fueling arm pilot test at a service station in Abu Dhabi.
The robotic arm uses state-of-the-art computer vision technology and assists in better managing capacity at the petrol station, as well as traffic flow.
Celebrating United Arab Emirates’ innovation month, this AI-driven solution aims to enhance the customer experience while operating during the hot summer climate. The robotic arm will help drivers refuel their tank through shorter waiting times and freeing time for employees to complete other tasks.
According to a LinkedIn post shared by ADNOC, this innovation is the first in the region to be certified and tested for operation.
“Pioneering the future of AI-driven customer experience enhancements. A first in the region and first to be certified and tested to operate during the hot summer climate,” shared the company via LinkedIn.
When a vehicle arrives at the filling station, the driver selects the desired fuel type via a touchscreen interface or the Adnoc Distribution mobile app.
The robotic arm, equipped with a specialised nozzle, then extends towards the vehicle, guided by sensors that help to align the nozzle with the tank opening.
Once correctly positioned, the robotic arm inserts the nozzle and pumps fuel into the vehicle.
Advanced sensors and cameras are used to monitor the process for safety and efficiency, ensuring a smooth operation.
Once completed, the robotic arm retracts the nozzle and then sends a notification to the driver that the refueling is done.
The arm was in development for over a year and will be trialed during the hot summer months to support existing staff and boost productivity.