NEOM is being designed with a focus on innovation and technology. As a hub for innovation, entrepreneurs, business leaders, and companies will come to NEOM to research, incubate, and commercialize new technologies and enterprises in ground-breaking ways.
With this unprecedented technological potential comes a duty to ensure that all our innovations are not just achieved, but achieved responsibly. The commitments that follow set out what we mean by this.
As pioneers, we understand that we are operating on the frontiers of what is technologically possible. Although we are therefore often working in an unpredictable environment, our commitment to acting ethically and to responsible innovation and use of technology remains a constant.
Commitments
AS A COMPANY, WE ARE COMMITTED TO:
- Using our innovations to meet the most pressing global challenges of our time, for example by developing smart, technology-driven climate solutions for local implementation and global export
- Developing human-centered technologies that not only enhance livability but also enable residents and visitors to reduce their negative environmental impact
- Allowing NEOM residents to become participants in the development of new technologies, by establishing ourselves as a ‘living laboratory’ in which the life-changing technologies of the future can be pioneered
- Developing clean technology screening criteria to ensure our technological developments don’t impact negatively on the environment
- Continuously seeking new technologies and advancements that enhance the safety of all those who choose to live and work with us (see ‘Promoting safety’ section)
- Developing the world’s most advanced ‘cognitive city,’ by acting as responsible stewards of personal data and using data-sharing to produce positive outcomes that change the way we live (see ‘Data privacy’ section)
- Ensuring all projects involving artificial intelligence (AI) are developed responsibly and used to generate positive human-centered outcomes, such as AI-enabled medical diagnostics
Expectations :
- Walk the talk, by maintaining the highest standards of integrity, robustness, objectivity, and transparency in all innovations and collaborations with external partners
- Understand our commitments to responsible innovation and use of technology, and speak up if you encounter any actions or business decisions that go against them
- Ensure that accurate records of our research are maintained, showing how our research has been conducted and used to inform our decisions
- Never collaborate with third parties on new innovations or technologies without the necessary approvals
- Never speak publicly or to third parties about developing innovations or technologies that have not yet been approved for external communication
- Ensure relevant partners understand and follow our commitments on responsible innovation and use of technology, if you are working in a related role
- Ensure that any invention, composition, or other form of intellectual property you create as part of your employment at the company is registered to NEOM
- Maintaining the highest standards of cybersecurity, in line with all applicable national and sector-specific regulations, as well as relevant international standards and leading practices
- Creating a cyber-secure environment by putting in place security measures that reduce the risk of a successful cyberattack on us and provide a coordinated response to any incidents
- Empowering NEOM representatives to uphold our cybersecurity standards by raising their awareness of relevant threats and how these can be prevented
- Requiring third-party suppliers to provide reasonable assurance of their ability to adhere to our relevant cybersecurity requirements
- Embedding cybersecurity into our entire service life cycle to ensure that compliance is continuous
Our Expectations
AS NEOM REPRESENTATIVES, WE EXPECT YOU TO:
- Beware of phishing and other kinds of ‘social engineering’ designed to trick you into making cybersecurity mistakes, for example by clicking on links or opening attachments from seemingly legitimate sources
- Use appropriate password protection for any files containing sensitive business data, ensuring passwords are secure and regularly updated in line with the guidance set out in our password policy
- Avoid sending external emails containing confidential or sensitive information, and never use cloud storage services to store, alter or exchange company information without the required permissions
- Install only approved software on NEOM devices and ensure the latest security updates are applied to any software being used on our system
- Understand that remote working brings additional cybersecurity challenges and follow all related guidance in our IT Policy when using NEOM devices off-site
- Never use personal email accounts to exchange company information with third parties or forward company related emails to a personal account
- Inform your line manager immediately if you encounter or suspect a cybersecurity breach