The founders of Eatsa, a new fast food eatery in San Francisco, aimed to be different. The eatery provides an unprecedented, personalized ordering experience—with a “virtual cashier.”
“‘eatsa is reinventing fast food by combining the speed and affordability of fast food with the delicious flavors and nutritious ingredients of premium fast casual,” said Tim Young, co-founder of eatsa. ‘By developing new technology to automate every aspect of the food experience, we are able to deliver a product with the best qualities of premium fast casual at a price point that is accessible to everyone.’” (“San Francisco’s eatsa Opens in Downtown San Francisco, Offering an Unprecedented, Fully-Automated Fast Food Experience”).
When customers come to eatsa, they can order through iPads or on their mobile device. The software/ordering system will suggest ingredients based on your personal preferences and will remember any personal preferences for another time you come to eatsa. Your previous orders are saved within the system as well.
Each visitor has their own personalized “cubbie” with their name. Once their order is ready, it is placed into the cubbie and customers can take their food whenever they wish to.
Unlike McDonald’s and Panera, eatsa has entirely eliminated the need for a cashier to serve as a middleman of sorts between the customer and the kitchen staff. This, in turn, reduces labor costs for the company, which lets visitors pay a lower price for the same quality. Additionally, it saves energy. This eatery’s innovative setup is a step towards a future of entirely automated fast food restaurants.
For more information, please visit: https://www.eatsa.com, http://www.npr.org/, and/or http://www.sfgate.com/.